Dear Ian,

We wanted to thank you for your assistance in selling our home. We were originally referred to you by another of your happy customers and we personally found dealing with you to be friendly & professional.

We met several real estate agents in the area before deciding to list our property with you and have no doubt we made the right choice. In choosing the right agent, we liked your genuine, no fuss approach to the market appraisal, no big sales pitch or hard sell. Once we agreed to go with you, the house was on the market within hours. We particularly liked the fact you appreciated our home & tailored the marketing to suit. You also kept in contact throughout the whole process and respected our input when offered.

The property was sold in a month, for a price we could be happy with and for that we are very grateful. It was never going to be much fun selling something we have put so much effort into, but you made it bearable!!

Wishing you all the best in the future,

Ben & Danielle Fabien.

Dear Sir,

Just a short note to say thank you very much. I am indebted to your agency for the very quick sale of my property, (to sell within a week was beyond my wildest dreams). In particular, I refer to John McInerney whose acuity, depth of knowledge and market values, demeanour and his professionalism was at all times evident during the sale procedure.

Other members of your staff, who were involved, also deserve the same acclaim. It was a pleasure to walk into your business premises to be greeted with such friendliness.

Needless to say,  I have no hesitation in recommending your firm to others who may be considering selling. The result of my sale was most gratifying and I wish John and the firm all the best of luck in their future endeavours.

Many thanks,

Yours Faithfully

Dear  Mr McInerney,

I would like to express my sincere thanks for all your work in the recent sale of my property at 172 Mt Eliza Way. Your courtesy and helpfulness made an experience I expected to be complex and traumatic, into a smooth and straight forward process.

From the changeover of the tenancy to the actual sale you handled everything with a minimum of effort on my part, even to the point of driving to my home in Melbourne for me to sign the contract, rather than requiring me to come to Mt Eliza, that you knew was difficult for me. I was more than pleased with the final price I received for the property and very grateful to you for ensuring that the entire process was completed smoothly from start to finish.

Yours Faithfully,

Dear John & Ian,

(Directors)

Our congratulations to Two Bays Real Estate & staff on the professional way the lease of our house was conducted.

Our appointed Property Manager was Melissa and we would especially like to acknowledge and thank her for the professionalism and attention to our every need. We never had any qualms leaving it in her very capable hands.

Melissa always followed through with continual feedback and was always at the other end of the phone to help with any problems we were going through, making a stressful time much easier.

We would highly recommend Melissa & Two Bays Real Estate to look after your investment property, it will be left in very good hands indeed.

Thank you,

Dear Ian,

Just a short letter of thanks for all the hard work you put into selling our property.

We consulted with a number of estate agents in our area, before we were recommended to you. We knew immediately that you were the person to sell our property. It was your professionalism and honesty and the fact that you didn’t value our property until doing some homework to find it’s true value.

To achieve the result you did and the way in which you went about it, were of an excellent standard.

We would also like to thank you for going the extra mile of finding our new home.

We both would not hesitate in recommending you to friends and family. Should we enter the real estate market again in the future, we would certainly call on you to assist us!

Kind regards,

Dear Sir,

I recently handled the sale of two properties for elderly friends. Over a period of four months, I dealt with five real estate agents in Mt Eliza and Frankston.

One person stood head and shoulders above all the other agents. His ethical standards, enthusiasm for his profession, total reliability on doing what he said he would do and in the quickest possible time, together with the fact that he sold 17 Mt Eliza Way within one week of receiving instructions to sell, earns him well deserved acclaim.

That person is John McInerney from your office, so congratulations and thanks to him.

Dear Ian,

Just had to drop you a letter to let you know how pleased I was with your company and yourself. I had been recommended to you and will certainly be passing on MY recommendation.

My situation was stressful, within  no time you had my property sold at my terms with price and settlement corresponding with my new purchase, all made easy by you. Your attention to detail and feedback to me was inspiring and reassured me.

Ian, thank you for everything. Life is good again.

Regards,

To whom it may concern,

I certainly can only praise John for his unwavering and always understanding approach to market our home.  His never-ending,  constant encouragement and support made selling an enjoyable experience.  The result;  a great price which enabled us to move into our next dream home.

Well done, should we move again, there is only one agent we would trust with our home, thank you very much.

Robert Unmack

Dear Sir,

We would like to thank you for the enthusiasm and professionalism showed in renting our property.

Prior to engaging your firm, we had three other agencies asses our property. In all cases, we believe their rental estimates were unrealistic and may have resulted in the property not being leased for some time.

We were excited to see our property listed on the internet within hours of signing the authority and even put in your window display. Melissa was very efficient, using all her knowledge to obtain a good tenant and then keeping regular checks on the property’s condition – it was great peace of mind for us.

The best part was to see a “leased” sticker on the board and knowing that the tenant was a quality one, wanting a long term stay with the property. Thank you again and we will certainly be recommending our family, friends and colleagues to your firm.

Regards,

Jim & Gail